Part of the Training Academy’s mission is not only to make sure learners and supervisors are connected on training progress, but also to maintain accurate reports. As a supervisor, you may get requests from employees to add you as their supervisor. Below are the steps to follow when you receive such a request.
“Accept” or “Decline” your employee’s request through alerts
When your employees add you as their supervisor to their Training Portal Profile, you will receive an email notification to accept or decline their request.
Follow the steps in the email
When you log in to your Training Portal, you will see a new alert notification. Click on the exclamation icon
Click “accept” if the request is accurate to your knowledge or “decline” if there has been an error. Contact your employee to confirm if needed.
Note: This alert will not be removed when accepting or declining. If you want to remove the alert you must delete the notification.
View your Employee after accepting the request
The employee will be automatically added to your list of employees and you can assign/view their training.
Go to “Quick Navigations” → My Employees
Removing an Employee
If for any reason you need to remove an employee, click on the red person icon on the far right next to the employee’s name
What Happens if you Decline the Request?
The employee will be notified that you declined the request and you will get the alert seen below. Please connect with each other to confirm the information.
If you need additional assistance, submit a ticket on the Contact Us page. If you do not get an email confirming your ticket has been received, follow the steps in the Help Desk: No Response article.