Minnesota Child Welfare Training Academy
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Frequently Asked Questions
Profile Request/Set Up
UMN Guest Accounts
3
Create a University of Minnesota Guest Account
Update your email, name, and/or agency
UMN password expire email (it is not spam)
Portal Profile
6
Create a Training Portal profile
How do I update my personal information on the Training Portal?
Never received an email after requesting a Training Portal profile
Supervisors invite employees to create Training Portal profiles
Add your Supervisor to Your Portal Profile
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Portal
6
Access my Training Portal
Access enrolled course/training
View course/training offerings
Enroll in training assigned by supervisor
Supervisor assign training(s) to child protection workers
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Password & Log-in Assistance
Password
1
Reset my password
Training Access
Completion
1
View training record
Registration Management
Registration
5
Register/enroll in a training course
Withdraw/drop from a course
Join waitlist
Remove from waitlist
Enroll from waitlist
General
Tech Support
3
Access course Zoom
Resolve tech issues
Not getting a response from the help desk?
Portal
2
What is the “Training Portal”?
Purpose of University of Minnesota Guest Account?
Mandated Reporter Training
2
Find Mandated Reporter Certificate of Completion
Access Mandated Reporter Training
Canvas
2
Add Canvas calendar
Customize Canvas profile
IV-E BSW/MSW Students and Coordinators
IV-E BSW/MSW Student Portal Profile Creation
1
IV-E BSW/MSW Students: How to create a Portal Profile
Connect Profiles: IV-E BSW/MSW Coordinators & Scholars
2
IV-E BSW/MSW Coordinators Add Students to Portal Profiles
IV-E BSW/MSW Students Connect With Coordinators
New Worker Training
New Worker Orientation Self-Paced Modules (CWTA X111)
7
Supervisors assign New Worker training to new child protection workers
How to select your New Worker Foundations cohort
How to check your progress in New Worker Orientation: Self-Paced Modules
How to access the IDI Assessment
IDI assessment is complete, now what?
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