Resetting your Password

Step 1: Go to my-account.umn.edu.

Step 2: Select the "Forgot your password?" link under the PASSWORD entry field.

My Account login page. The password entry field is visible along with a link to the Forgot your password? page (highlighted) and a Sign In button.

Step 3: Enter your work email address (or school email address if you are a Title IV Scholar). 
My Account, Recover Your UMN Password. "Enter your Internet ID or alternate email address" appears along with a text entry field. An arrow highlights the text entry field along with a note to "Enter the email address associated with your guest account". The submit button (highlighted) also appears at the bottom of the image.


Step 4: Select the "Submit" button.


Step 5: Follow the onscreen instructions on my-account.umn.edu to finish resetting your password. 


Note: Passwords Expire 

The UMN guest account password expires one year from the date the account was created or reset. If you forgot to change your password by the expiration date, please submit a Help Desk ticket through the Contact Us page.


What if I no longer have access to my previous email?

If you no longer have access to the email in your UMN guest account, please submit a Help Desk ticket through the Contact Us page.


If you need additional assistance, submit a ticket on the Contact Us page. If you do not get an email confirming your ticket has been received, follow the steps in the Help Desk: No Response article.